Troubleshooting Viber Desktop Not Sending Images Issue: A Step-by-Step Guide

Are you experiencing issues with sending images from your Viber desktop to your chats? If so, this article aims to provide a comprehensive solution to troubleshoot the problem.

Firstly, it's essential to identify the location of your Viber directory. Typically, it can be found in your internal memory or SD card, depending on where you chose to store it during installation. To access the Viber directory, navigate to the following paths:

* /storage/sdcard

* /mnt/sdcard

* /storage/Emulated/0

On older devices, you may need to go to the directory where your Viber user data files are installed.

To resolve the issue, it's recommended that you install a Root File Manager (RFM) on both your old and new devices. Some popular RFM options include Total Commander and ES File Explorer. This will enable you to copy and transfer your message databases from the old device to the new one.

Another crucial step is to migrate all photos and videos from your conversations by copying them to the new device. This can be done using the same RFM software.

For those who have transferred everything through Smart Switch, it's essential to note that this may not fully transfer all Viber data, including images. Therefore, it's recommended to manually copy and paste the images from the old device to the new one.

One common issue reported by users is only being able to view a limited number of images in their Viber chat, such as the last two images sent. This can be frustrating, especially when trying to access important files or messages.

To resolve this issue, it's recommended that you try restarting your Viber desktop and then re-opening the app. If the problem persists, you may need to clear the cache and data of the Viber app.

In conclusion, troubleshooting Viber desktop not sending images can be a complex process, but by following these step-by-step instructions, you should be able to resolve the issue and enjoy seamless communication on your new device.